MedEvacGlobal

What MedEvacGlobal is

MedEvacGlobal is a sales website that presents several distinct medical evacuation and travel products side by side rather than one plan. Two of them are fundamentally different things: Travel MedEvac, which the site calls "True regulated premium insurance, not an unregulated membership program," and AirMed, which another of its own pages describes as "a Membership Plan that provides pre-paid medical transportation and is not an insurance plan." A third product, a medical tourism and complications policy, is administered by a named partner, Custom Assurance Placements Ltd, under the "Global Protective Solutions (GPS)" program. Its menu also lists further items such as MedJet, Air Evac options and Mexico vehicle insurance, but the product pages carry the substance.

The distinction matters for a buyer. An insured evacuation plan and a prepaid transport membership answer different questions: the first is a policy with terms and a claims route, the second buys a flight home and pays no hospital bill at all. The site puts both on the same menu, so each product has to be read on its own page.

The site's general education page also defines a pre-existing condition under what it calls the "objective standard": "any condition for which the patient has already received medical advice or treatment prior to enrollment in a new medical insurance plan." It presents this as one of two definitions most insurers use, not as the rule of any particular plan on the site, and it tells readers to "read the description of coverage for any plan you're considering before you make the purchase."

Travel MedEvac, the insured evacuation plan

The Travel MedEvac page is headed "Available to all U.S. Residents to age 84" and lists the services the plan includes: "Air Medical Transport to Your Home Hospital of Choice," ground ambulance transport from hospital to hospital, return of dependents, visitor transportation, return of a stranded vehicle, RV or watercraft, disabled driver vehicle return, "Transport and Repatriation of Mortal Remains," and transport of a traveling companion or family members. The page states, "Travel MedEvac Insurance guarantees acceptance for all applicants and there are no waiting periods for stable pre-existing conditons," and adds one exclusion in plain terms: "Any accidental Injury or sickness when traveling against the advice of a Physician is not covered." A line under the benefits notes that "Some restrictions may apply," pointing to the site's questions and answers.

The page frames the cost of going without: it says the out-of-pocket cost of such a transport starts at $20,000 for a domestic flight and can pass $100,000 for an international one. The homepage gives its own example: "an air ambulance from Mexico could cost more than $50,000 and up to $100,000, or more from Europe." Neither figure is a price for the plan; both are the site's illustration of what an uninsured flight might cost. The plan pages themselves publish no Travel MedEvac premium and send visitors to a rates form.

The homepage explains what a hospital-to-hospital transport involves: the patient is "taken from one hospital room by ambulance to the nearest airport, across international borders (where you may need to change transport), to your destination city to another ambulance and finally delivered to the hospital of your choice," with the evacuation company's staff consulting medical personnel at both ends. The Travel MedEvac page also introduces a claims support coordinator for an air ambulance transport "bedside to bedside."

The optional Travel Medical add-on

Travel MedEvac covers transport, not the hospital bill at the first hospital. For that, the site offers an optional Emergency Accident and Sickness add-on, for "American citizens or American residents only." It is described as available "when purchasing our Nationwide underwritten medical evacuation plans," which is the one underwriter name the evacuation pages give. This is also the one place on the site with printed prices and limits. The page lists "$100,000 In Coverage Per Person," cover for domestic and international travel, trips "Up To 180 Days," and availability on new Nationwide daily and annual plans, with "Max 364 Plans" excluded. It gives starting rates: "Daily Plan Rates Start At $5.25 Per Person Per Day" and "Annual Plan Rates Start At $256.75 For An Individual And $380.00 For A Couple." Those are starting figures; the page does not say which age or trip length they were quoted for.

On exclusions and conditions, the add-on page states "No Infectious Disease Exclusions, This Includes No Exclusions For COVID-19" and a "Limited Pre-Existing Exclusion For Unstable Conditions (60 Days)." Its listed benefits are physician services, hospital confinement and operating rooms, laboratory tests and X-rays, anesthetics, emergency ground ambulance, prescribed drugs and therapeutic services, and "Emergency Dental Expense ($750 limit)." It states that "Emergency Medical Coverage has a small $250 deductible."

Claims on the add-on work two ways, per the page. For minor treatment, a plan holder files "a claim for reimbursement through a form provided online." For a serious illness or accident with a hospital admission, the holder or a family member can call the plan's "24/7 Emergency Services" to arrange a guarantee of payment with the hospital. Claims details and contact information come in the plan holder's Confirmation of Coverage documents.

AirMed, the transport membership

AirMed is a different kind of product. The page describes AirMed International as an air medical transport operator and sells a membership that brings a member "by private air ambulance to your hospital of choice in the US or Canada from everywhere," once the member is admitted to a hospital and is medically stable. The page lists "NO age restrictions," "NO medical questions" and "NO Deductible or Copay," along with "Pre-Existing Conditions Accepted" and "No Financial Limitations for Medical Transports." It names the groups it sees as fitting: people who live outside the US or Canada, people who travel regularly, and people who "Cannot get medical coverage due to age or pre-existing medical conditions."

There is a waiting period: "For the first 30 days of membership, a member may not be eligible for a transport due to illness or injury if the member was hospitalized for the same or a related condition within 30 days prior to the membership effective date." Annual Plans apply "whenever a member is traveling 150 miles (241.40 km) or more from home," and abroad they hold provided the member does not "spend more than 90 consecutive days outside the country per membership year." Extended Stay plans, "also known as Expat Plans," allow longer stays abroad. The page also notes that "Certain countries have restrictions" on arranging medical transport, and that a medevac cannot be performed from FAA restricted areas.

The medical tourism complications policy

The third product is for people going abroad for a procedure. Standard travel insurance, the page says, "has an exclusion if you are travelling to receive medical care," and the GPS policy adds cover for complications of an elective procedure "for up to 180 days past your procedure date," on a worldwide basis. Its listed enrollment benefits include additional medical and surgical costs from a complication, extra travel, meals and accommodation, travel companion coordination, emergency medical coverage for travel accidents or illness, accidental death or dismemberment, emergency transportation and repatriation, a "24 Hour" emergency medical assistance service, travel cancellation in exceptional circumstances, travel delay and baggage loss, and optional COVID coverage. Buying runs through an online application: obtain the quote, submit for approval, then pay through a portal or the approval email.

Who can buy, and what the site does not print

The homepage restricts the insured plans to "U.S. residents/U.S. expatriates with a valid U.S. billing address for up to age 84," says the memberships are for residents of the U.S. and Canada, and states "Must purchase before leaving home country." It also shows the name "Trawick International" with no explanation of its role. No premium appears for Travel MedEvac, AirMed or the GPS policy, and the site names no license number or regulator for MedEvacGlobal itself.

Who it suits

MedEvacGlobal fits a U.S. or Canadian traveler, snowbird or expatriate who specifically wants transport home to a chosen hospital and is willing to read each product page to see which terms belong to which plan. Travel MedEvac with the Nationwide add-on is the route on this site for someone who wants both an insured evacuation and a medical expense limit with published starting rates. AirMed is aimed, by its own page, at older travelers and people with pre-existing conditions who cannot get medical coverage, with the clear caveat that it is a membership and pays no medical bills. The site's own pages use "hospital of choice" differently across products, and its travel insurance plans page says those plans cover evacuation "only to the nearest adequate facility from where you are hospitalized," so the term cannot be carried from one product to another.